Contact
Tell us what happened, not what error code you saw.
For an order problem, include the order number and the email used at checkout. For damage, attach clear photos of the book and packaging in your email.
Email support
support@physicalalbum.com
Best for orders, shipping, damage and anything that needs a reply.
Before emailing
The Help center covers uploads, photo quality, editing and checkout. For shipping and cancellations, see the dedicated policy pages.